Nope! Unlike salon lash extensions, the adhesive in our DIY Lash Extension Kits is soft and flexible. It moves with your natural lashes and won’t pull them out.

When you're ready to remove the clusters, just apply the Remover and gently peel them off from the base.

How long they last depends on how many natural lashes you have — more lashes means better hold.

Most people get at least 3–4 days of wear, and they can last up to 7 days.

These lashes are sweat-proof and shower-safe, but prolonged water exposure—like swimming—can cause the bond to weaken and lashes to lift or slide off. That said, feel free to wear them to a pool party—just avoid submerging your face.

When showering, try to keep water off your lashes and let them air dry before touching or fusing them.

Yes, you can reuse them up to 5 times or more with proper care.

Visit our Tutorials page for full cleaning instructions.

If you sleep face-down or use a regular sleep mask, you might wake up with bent or uneven lashes. Sometimes they still look fine, but you may need to replace a cluster or two.

The best sleep mask to use is one with a cushioned design that doesn’t press on your eyelids or lashes—this helps maintain their shape.

To start, make sure your natural lashes are clean and free of oil before application.

When placing the clusters, avoid letting them touch your waterline. Not only is this uncomfortable, but it can also cause your eyes to tear, which weakens the bond.

If you need to brush the lashes, hold the base gently while doing so—our video tutorial shows exactly how.

In your daily routine, try not to touch the lashes when they’re wet, whether you're washing your face or in the shower.

Avoid letting water run directly over your lashes during showers.

Also, keep in mind that wearing eye makeup can cause oils to sit on the lashes and break down the bond more quickly.

If you wear heavy eye makeup, you might need to reapply the lashes more often.

The good news? Once you’re familiar with the process, it only takes about 5 minutes to reapply them.

Local shipping (within Toronto GTA) takes 1-2 days.

Eastern Canada can take up to 5 business days.

Western Canada can take up to 10 business days.

If you require express shipping, please send us an email to request a quote.

US shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping is free within Canada and the US with a minimum purchase of $75. Otherwise we charge a flat rate of $8.99 per order. International rates vary depending on your region and are calculated at checkout.

Here are the full details of ourShipping Policy.

Yes, with a minimum purchase of $75.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

For more insight, you may also want to read Shopify’s Terms of Servicehereor Privacy Statementhere.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, you can request a one-time refund or replacement.

To qualify:

• No more than 25% of the product can be used

• Item must be returned within 14 days of approval

• Return shipping is your responsibility

• Shipping fees are non-refundable

If your item arrived damaged or defective, email us — we’ll make it right.

To request a refund:

Email us and include:

• Your full name
• Order number
• Reason for return
• Include a picture for damaged/defective items

Once we review your request, we’ll get back to you within 1–2 business days with next steps. If approved, you'll receive return instructions. Please note:

• Refunds are only eligible if no more than 25% of the product has been used
• Shipping fees are non-refundable
• Return shipping is the customer’s responsibility
• Items must be returned within 14 days of refund approval

Still have questions? Contact us anytime — we’re happy to help.

When an order includes free shipping, the cost of the return shipping is handled by the customer.